Digitalise customer quotes for supplying spare parts
Visiativ Customer Quote is a comprehensive solution for managing and processing quote requests, making this process easier for your customers, retailers and customer service team. Your customers have access to a 24/7 extranet portal to deal with any quote requests for spare parts for your products. Take the pressure off your After-Sales Service by automating the processes involved in a quote request and be efficient with your time by processing requests while easily sharing file information internally. Your customers can easily access all your products’ product codes and fill in the quote information.
Visiativ Customer Quote, key features:
- Forms for logging quote requests
- Web portal implemented in SaaS, in multiple languages and streamlined
- Creation of quote requests with document filing in all kinds of formats (photo, PDF, video)
- Dashboard monitoring requests, displayed in order of importance
- Managing quote requests for spare parts
- Automatic notification by email of the progress of requests
- Personalisation of the handling process
- Streamlined document bases and product catalogues
- Frequently Asked Questions (FAQ)
- News feed with information sharing
Contact us to learn more or request a quote
From €100 a month excl. tax for 5 internal users and an unlimited number of customers. The price is lower if you have less users.