Ouvrez votre Service Client 24h/24, 7j/7 et augmentez la qualité de service

Make your Customer Service available 24/7 and increase your service quality

Quickly deploy a secure and intuitive customer extranet for your customers and retailers with Moovapps Customer Service Portal. Meticulously manage all ticket requests from your customers and partners: technical support requests, warranty claims and complaints. Keep them up to date with your latest news and provide them with key technical and marketing documentation. Easily share customer satisfaction and your customer service teams’ performance indicators internally.

Avec Moovapps Customer Service Portal, déployez très rapidement un extranet client sécurisé et intuitif à destination de vos clients et de vos revendeurs
Prices and specifications
From €350 a month excl. tax for 5 internal users and an unlimited number of customers or retailers. The price is lower if you have less users. Download the product sheet

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Moovapps Customer Service Portal Manufacturing, key features:

  • Web portal deployed in SAAS, in multiple languages and streamlined
  • Ticket creation with document filing in all formats (photo, PDF, video)
  • Dashboard monitoring complaints and prioritisation
  • Managing support requests with monitoring by tickets and notification
  • Managing customer complaints so you can work with the Quality Department
  • Managing commissioning of equipment to easily monitor the installed equipment
  • Managing warranty claims on equipment by carefully monitoring all trading
  • Automatic notification by email of progress with requests
  • Personalisation of the handling process
  • Streamlined document databases
  • Frequently Asked Questions (FAQ)
  • News feed with all the latest news

Contact us to learn more or request a quote

From €350 a month excl. tax for 5 internal users and an unlimited number of customers or retailers. The price is lower if you have less users.

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