The warranty app for installing new equipment.
Quickly deploy a secure and intuitive extranet for your customers with Moovapps Customer Warranty. Your customers have a portal available 24/7 for any warranty registration request related to installing your products. Take the pressure off your Customer Service team by automating the processes involved in a registration request, thereby optimising your time for processing requests, whilst easily sharing parts of the file internally. Your customers have access to all the product codes for your goods and they can easily fill in parts of the warranty request.
Moovapps Customer Warranty, key features:
- Warranty request forms
- Web portal deployed in SaaS, in multiple languages and streamlined
- Creating requests with document filing in all formats (photo, PDF, video)
- Dashboard monitoring requests, displayed in order of importance
- Managing equipment warranty requests for thorough monitoring of all negotiations
- Automatic notification by email about the progress of requests
- Personalisation of the handling process
- Streamlined document bases and product catalogues
- Frequently Asked Questions (FAQ)
- News feed with the latest news
Contact us to learn more or request a quote
From €100 a month excl. tax for 5 internal users and an unlimited number of customers. The price is lower if you have less users.