Manage IT requests in your company
Visiativ Employee IT Help Desk is a solution that centralises all your IT requests and that allows your teams to manage priorities based on reliable and detailed information. You can organise your IT department around your app by establishing internal operational regulations. Requests are centralised, employees are informed their requests are being processed and you have a reliable overview of your department’s activity.
Visiativ Employee IT Help Desk, key features:
- Online personalised information request form with lists of predefined values
- Categorisation of requests
- System for evaluating quality of service
- Reference, title, date and key word filters
- Managing notifications and monitoring tasks to be processed
- Document sharing and publication areas
- Portal available 24/7
- Frequently Asked Questions (FAQ)
- Personalisation of the handling procedure
Contact us to learn more or request a quote
From €100 a month excl. tax for 20 users. The price is lower if you have less users.