Effectively manage your maintenance services in the field and increase your service revenue.
Visiativ Field Service Management allows you to plan, implement and control all maintenance services carried out in the field for your customers. The app provides your customer service team with a full overview of all customers and all equipment in your base; your customer service team can plan all maintenance activities in the most efficient way possible with regards to ongoing contracts and the history of services that have already been carried out. Whether it is for regular maintenance or a one-off maintenance service, with Visiativ Field Service Management, your field technicians can provide their maintenance service, digitally prepare their report and have it signed by the customer, even without internet access.
All data collected is centralised automatically for faster invoice processing.
With Visiativ Field Service Management, you become more efficient and can invoice services and spare parts quicker.
Visiativ Field Service Management, key features:
- Full overview of customers
- Full overview of machinery
- Schedule of technicians
- Maintenance qualification and planning
- Carrying out maintenance services in line with the range of services provided for
- Preparing maintenance reports and customer signatures, even without Internet
- Automatic notification to everyone involved internally and to the customer
Contact us to learn more or request a quote
From €25 a month excl. tax per user, for a minimum of 5 users. The price is lower if you have less users.
Company messaging system favouring information sharing and collaboration.
Visiativ Manufacturing Customer Service Portal
A customer service portal to effectively manage your after-sales service.