Moovapps Insurance, our Apps and solutions for people in Insurance
Challenges for people in Insurance
Standardising business processes
Managing customer requests is becoming more complex for insurance brokers and agents (information, pricing, affiliation, cancellation, claims declaration, etc.) and then there are internal requests too: commercial validation, holiday requests, purchasing requests, etc.
How can we successfully streamline, optimise and implement tracking to ensure internal processes are better managed?
Making customer information available
A lot of information is being handled both internally and externally. It is important to be able to find it and share it easily. How can we offer easy access to customer data and how can we securely make this information available 24/7?
Bridging the gap between you and your customers
With consumers becoming increasingly less loyal, your customer relationship is key to retaining this clientele and winning their loyalty. Your completely digitalised customers are looking for an accessible omni-channel service. Given this, how can we redesign your everyday customer relationship by incorporating the digital world into this relationship?